BioSpine Careers

Job description

Job Duties:

-Responsible for welcoming patients and visitors in a friendly, courteous and caring manner.

-Checking in and verifying that all information in demographics, including insurance information are correct.

-Collecting payments

-Maintains the reception area clean

-Prep charts for next clinic day

In our search for the BEST fit, we are looking for candidates who possess the following:

- Bilingual English/Spanish (REQUIRED)

-1-2 years of customer service experience

- Must be computer literate with good working knowledge of patient documentation

- Knowledge of Insurance and/or experience with verification of insurance eligibility

POSITION SUMMARY:

A Registered Nurse is a professional who provides patient care based upon the nursing process; being effectively involved with maintaining the standard of care for assigned patients through assessment, planning, implementation and evaluation. The Registered Nurse shall oversee and guide employees that are under his/her supervision. The Registered Nurse actively supports and promotes the Center’s Philosophy and mission statement.

EDUCATION AND EXPERIENCE:

Graduate of an accredited school of nursing.

Basic computer knowledge and skills.

REQUIRED LICENSURE AND CERTIFICATION:

Has a current license to practice as a Registered Nurse in the State.

Current Basic Life Support certification.

Current ACLS certification preferred or basic EKG or Arrhythmia identification certification.

KNOWLEDGE, SKILLS AND ABILITIES:

Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients served in the Center. Must demonstrate the knowledge of the principle of growth and development of the life span and possess the ability to assess data reflective of the patient’s requirements relative to his/her age specific needs and to provide the care needed as described in the Center’s policies and procedures:

Ability to read, analyze, and interpret common professional and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors. Ability to read and communicate effectively in English. Additional languages preferred.

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of basic mathematics. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, medical notes, etc.) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.

Demonstrates the knowledge and skills in the nursing process.

Demonstrates the ability to utilize recognized channels of communication.

Demonstrates the ability to maintain good interpersonal relationships with patients, coworkers, and other health team members.

Job Duties:

• Responsible for welcoming patients and visitors in a friendly, courteous, and caring manner.
• Checking in and verifying that all information in demographics, including insurance information are correct.
• Collecting payments.
• Maintaining the reception area in an organized fashion.
• Preparing charts for next clinic day.
• Ensuring all forms and patient information are input into the system.

In our search for the BEST fit, we are looking for candidates who possess the following:

• Bilingual English/Spanish (preferred)
• 1-2 years of customer service experience
• Must be computer literate with good working knowledge of patient documentation
• Knowledge of Insurance and/or experience with verification of insurance eligibility
• Ability and willingness to travel between offices on occasion is required:

(Tampa, Brooksville, Orlando and Sarasota)

Job Type: Full-time

Experience:

• customer service: 1 year (Required)

Education:

• High school or equivalent (Required)

This is not a remote position

Schedule: Full-time

Shift: Monday-Friday

Job Location: Tampa Office

The role you’ll contribute:

We are looking for a multitasking superstar Account Receivable Analyst in a fast-growing Orthopedic practice. You are professional, positive, upbeat, personable and compassionate and a master of organization. You don’t let the small things sweat you and thrive under pressure in a dynamic environment while handling multiple priorities. You have a keen sense of detail and follow-through. The position is within the billing department and assists in ensuring prompt account and encounter audit and payer follow up to ensure appropriate and timely payer reimbursement.

The value you’ll bring to the team:

• Verifies insurance in or out of network utilizing several online payer portals.
• Verification of benefits for new and established patients.
• Understands insurance payer deductibles, out of pocket, and co-insurance.
• Responsible for updating insurance information into patients account as well as verifying and updating patient demographics in required systems.
• Acts as liaison between patient, physician office, and insurance company to assist concerning financial responsibility.
• Work independently while maintaining confidentiality and following HIPAA regulations.
• Maintains work operations by following policies, procedures, and reporting compliance issues.
• Other assigned duties as assigned.

· Provide courteous and professional customer service to patients, payer representatives, coworkers, and management;

· able to utilize multiple payer websites to acquire eligibility and benefit information

The expertise and experiences you’ll need to succeed:

• High School diploma, GED or equivalent
• Minimum 3yrs previous experience in healthcare
• Approved Medical Terminology Certification or Med Term Course Completion.
• Type minimum of 35 wpm
• Ability to problem solve as well as critical thinking
• Proficient in professional and effective communication skills
• Demonstrate a strong attention to detail and thoroughness
• Effectively utilize available relevant technical tools and resources (e.g. Microsoft, Outlook)

Preferred qualifications:

• 5 years’ experience with benefit verification/referrals for a healthcare organization
• Associates Degree preferred, but not required

This facility is an equal opportunity employer and complies with federal, state, and local anti-discrimination laws, regulations and ordinances.

EDUCATION AND EXPERIENCE:

Graduate of an accredited school of nursing.

Basic computer knowledge

REQUIRED LICENSURE AND CERTIFICATION:

Has a current license to practice as a Registered Nurse in the State

Current BCLS certification

Current ACLS certification preferred or basic EKG or Arrhythmia identification certification

KNOWLEDGE, SKILLS AND ABILITIES:

Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients served in the Center. Must demonstrate the knowledge of the principle of growth and development of the life span and possess the ability to assess data reflective of the patients requirements relative to his/her age specific needs and to provide the care needed as described in the Centers policies and procedures.

Ability to read, analyze, and interpret common professional and technical journals, financial reports, and legal documents. Ability to respond to common injuries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors. Ability to read and communicate effectively in English. Additional languages preferred.

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of basic mathematics. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, medical notes, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variable.

Demonstrates the knowledge and skills in the nursing process.

Demonstrates the ability to utilize recognized channels of communication.

Demonstrates the ability to maintain good interpersonal relationships with patients, coworkers, and other health team members.

Job Responsibilities

· Operating C-arm during surgeries and fluoroscopic procedures

· X-Ray patients during clinic visits

· Review schedule and reconcile acquisition of appropriate imaging for all patients

· Successfully inputting appropriate billing codes within EHR

**The abovementioned is not an exhaustive list of all duties--new duties will be assigned as necessary**

Qualifications and Skill Requirements

· High School Diploma/GED (minimum)

· Certified Radiologic Technologist

· Reliable and have your own mode of transportation to take you to and from work

· Ability and willingness to travel between offices on occasion is required (Orlando, Lakeland, Spring Hill, Tampa)

· Technologically savvy and proficient in Outlook and Microsoft Suite applications

· Eager, adaptable, flexible and a fast learner

· Experience using electronic health records systems, preferably NextGen a plus

· Typing speed of (45 WPM minimum)

· Bilingual Preferred but not required

This is not a remote position

The value you’ll bring to the team:

• Identify and track exceptions that occur within the remit.
• Research exceptions and determine the appropriate resolution.
• Communicate with Billing Department Management, payor organizations and other relevant parties to ensure timely resolution of exception items.
• Achieve and maintain performance consistent with requirements for productivity, quality, and service levels.
• Develop and maintain productive team-oriented relationships through individual contacts and group meetings.

Job Responsibilities

• Daily cash reporting
• Cash posting using Excel/Access and company software programs
• Post denials to patient accounts
• Assist other projects and team members as needed
• Working knowledge of EOB’s, EFT’s and ERA’s
• Balance payments posted back to the original deposit amounts
• Transfer copay/coinsurance and deductible balances to patient responsibility
• Perform contractual adjustments accounts
• Other duties as assigned

The expertise and experiences you’ll need to succeed:

• High School diploma, GED or equivalent
• Minimum 5yrs previous experience in medical payment posting
• Type minimum of 35 wpm
• Excellent Excel skills
• Ability to problem solve
• Proficient in professional and effective communication skills
• Demonstrate a strong attention to detail and thoroughness
• Effectively utilize available and relevant technical tools and resources (e.g. Microsoft Excel and other relevant software)

Preferred qualifications:

• 6+ years’ experience with the payment posting process for a healthcare organization (e.g. patient and insurance payments).
• Associate’s degree

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.