BioSpine Careers

At the BioSpine Institute we strive to live by the motto Patient First.

This means that, before everything else, we remember that our patients are the most important part of our practice. This commitment becomes a reality by working to perfect the BioSpine Experience, the term we use to refer to the time a patient first comes to BioSpine until the time they walk out into their new pain free life after their final post-op visit.

The essential element to the BioSpine Experience is the team of physicians, clinicians, administrators and office personnel that each patient interacts with as they make their way through their journey here.

Because of that, regardless of whether you are a surgeon or on the maintenance staff, we are only interested in hiring team members who are firmly committed to delivering the BioSpine Experience in the best way possible. If you believe you have that passion, then we welcome you to submit your resume, and we assure you that we will be in touch when the right spot opens up for you!

Scribe - Openings in Tampa, Spring Hill and Lakeland

INTAKE SCRIBE / SCRIBE

COMPANY OVERVIEW:

At the BioSpine Institute, our main goal is to improve the lives of our patients. We have had the privilege of doing just that thousands of times. We are 100% focused on conditions of the spine. Every person on the medical staff and every piece of technology is exclusively dedicated to minimally invasive spine surgery.

INTAKE SCRIBE / SCRIBE JOB DESCRIPTION:

We are looking for a multitasking Scribe/Intake Scribe looking for growth in a fast-growing orthopedic practice. You are professional, positive, upbeat, personable and compassionate while interacting with patients and a master of organization. You will also serve at the right-hand of the provider acting as his scribe and playing an essential part in maintaining the integrity of his clinical notes. At the front desk, you are the epitome of stellar customer service. You are responsible for preparing medical record charts for provider, gathering information from the patient in order to determine the need for their visit and documenting precise and accurate intake. You are a standout team player.

DUTIES & RESPONSIBILITIES:

Intake Scribe / Scribe responsibilities include, but are not limited to, the following:

Inputting paperwork within the EHR and scribing for provider
Strong communication and interpersonal relations
Outgoing personality and ability to hold engaging conversations with patients
Attention to detail with organizational skills
Willingness to perform tasks outside of job duties
Ambitious, proactive and independent attitude
Works well under pressure
Able to adapt to a fast paced environment
Reliable attendance
Ability to operate electronic medical record preferably NextGen
Medical terminology preferred

EDUCATION REQUIRED:

High School Diploma/GED (minimum)

QUALIFICATIONS & SKILLS

Typing speed of (75+ WPM minimum) ** This will be verified**
Ability and willingness to travel between offices on occasion is required: (Tampa/Brooksville/Orlando)
Technologically savvy and proficient in Outlook and Microsoft Suite applications
Eager, adaptable, flexible and a fast learner

JOB TYPE:

Full-time
In-person
Remote work not available

BENEFITS:

Bilingual Medical Assistant: Openings in Tampa

MEDICAL ASSISTANT

COMPANY OVERVIEW:

JOB DESCRIPTION:

Licensed medical professional to work in a fast growing minimally invasive spine surgery clinic. We are looking for a full time, enthusiastic person with exceptional customer service skills.

The main responsibility of this position will be overseeing patient care while assisting the surgeon with clinical care in an office setting as well as overseeing the pre and post-operative process with surgical patients.

Requires understanding of nursing needs in surgical and anesthesia disciplines. Must demonstrate teaching proficiency and clinical skills.

DUTIES & RESPONSIBILITES:

Medical Assistant responsibilities include, but are not limited to, the following:

CLINICAL DUTIES:

Performing EKGs
Taking Vitals
Checking patients in before seeing the provider
Checking patients out after seeing the provider

ADMINISTRATIVE DUTIES:

Answering phones
Making calls to follow up with patients
Making pre-operative packets for provider to review
Responding to patients who call in and have questions

EDUCATION REQUIRED:

High school or equivalent (Preferred)

QUALIFICATIONS & SKILLS:

Current License in the state of Florida
BLS Certification (Preferred)
Certified Medical Assistant (Preferred)
Experience as an EMT or Medical Assistant(preferred)
Spanish (Required)
Strong communication and interpersonal skills
Ability to multi-task effectively
Ability and willingness to travel between offices on occasion is required: (Tampa/Brooksville/Orlando/Lakeland)
Computer Savvy
Critical thinker that enjoys a challenge
Phlebotomy
Bilingual, Spanish REQUIRED.

JOB TYPE:

Full-time
In-person
Remote work not available

BENEFITS:

Injection Coordinator: Openings in Orlando, Spring Hill

INJECTION COORDINATOR

COMPANY OVERVIEW:

INJECTION COORDINATOR JOB DESCRIPTION:

Full time, enthusiastic, personable Injection Coordinator with exceptional customer service skills needed for a fast-paced clinic at our corporate location in the Westshore area for providers that specialize in Comprehensive Spine Treatment.

DUTIES & RESPONSIBILITIES:

Injection Coordinator duties and responsibilities include, but are not limited to, the following:

Monitor injections email and create task/add to injections master tracking spreadsheet
Review office note and injection order to ensure accuracy and consistency
Review patient medical history review to ensure injections are safe option
Confirm patient symptoms and the need for the injection
Correctly and accurately notate all patient communications
Accurately schedule injections under multiple providers ensuring they are scheduled with the appropriate provider at the correct location
Ensure follow up appointments are scheduled once injections are booked
Call patients to advise them of injection date, time and location
Educate patients for pre/post op procedure expectations
Answer questions regarding patient appointments and testing
Assist in the procedure room with injections.

EDUCATION REQUIRED:

High school degree or equivalent

QUALIFICATIONS & SKILLS:

A minimum of 1-year prior medical experience is required
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Knowledge of EMR (Electronic Medical Records)

JOB TYPE:

Full-time
In-person
Remote work not available

BENEFITS:

Surgery Scheduler: Openings in Tampa

SURGICAL CONCIERGE

COMPANY OVERVIEW:

SURGICAL CONCIERGE JOB DESCRIPTION:

Surgical Concierge’s responsibilities are being the main point of contact for all surgical patients. Scheduler receives requests to schedule procedures from physician offices and schedules the procedure according to established guidelines. Surgical Concierges will also help assistant the patient throughout the whole process, including recovery.

DUTIES & RESPONSIBILITIES:

Surgical Concierge Specialist responsibilities include, but are not limited to, the following:

Schedule surgery procedures using Next/Gen and/or SalesForce
Procedure aftercare/recovery education to patients
Strong focus on patient care and communication
Appointment scheduling for procedures and follow up appointments
Appointment tracking using multiple computer systems/ programs
Patient tracking and follow up post procedure documentation
Data entry and telephone communication documentation
Answers the phones in a professional and courteous manner

EDUCATION:

High School diploma or equivalent is required

QUALIFICATIONS & SKILLS:

Previous scheduling experience in a health care environment is preferred
Bilingual Preferred, not required
Knowledge of HIPAA/Confidentiality
Must be highly skilled in verbal communication, problem solving, prioritization and organization
Must possess excellent verbal and written communication skills as well as interpersonal skills with patients, staff, and other healthcare professionals.
Must have excellent organizational skills and be detail oriented
Travel to any BioSpine Locations may be necessary upon request.
Multiple locations may be asked to help other locations with scheduling and follow up calls

JOB TYPE:

Full-time
In-person
Remote work not available

BENEFITS:

Customer Service Representative: Openings in Tampa

PATIENT ONBOARDING SPECIALIST

COMPANY OVERVIEW:

PATIENT ONBOARDING SPECIALIST JOB DESCRIPTION:

BioSpine Institute is looking to expand the Patient Concierge Team by adding a new Patient Onboarding Specialist. This position is responsible for first impressions and the initial onboarding process for new patients.

DUTIES & RESPONSIBILITIES:

Patient Onboarding Specialist responsibilities include, but are not limited to, the following:

Answer incoming calls, online leads, and chat questions from prospective patients.
Proactively screens patients when scheduling appointments, interacting with the public by via telephone and face to face customer service.
Sound decision-making skills to interpret electronic messages and to direct, schedule or message calls appropriately.
Ability to speak clearly and concisely with a pleasant telephone voice
Ability to work under pressure independently and in a team environment in order to meet deadlines.
Schedule, confirm, and reschedule patient appointments- review appointment date, time, location, and provider with the caller.
Establish rapport with new patients and gain understanding of current patient condition.
Communicate treatment services offered by the medical team.
Accurately enter new patient information in the customer relations management and practice management system.
Obtain referrals for office visits when applicable
Ensure all verifications & reviews are completed in a timely manner
Maintain HIPAA compliance by observing and protecting patient confidentiality.

EDUCATION REQUIRED:

High School diploma or equivalent

QUALIFICATIONS & SKILLS:

The ideal candidate will possess the following:

Team Player
Compassionate and process-driven
Professional demeanor
Bilingual preferred (Spanish)
6 months- 1 year customer service (Call Center) in healthcare setting
Comfortable learning and using software platforms

JOB TYPE:

Full-time
In-person
Remote work not available

BENEFITS:

Xray tech: Openings in Orlando and Tampa

RADIOLOGIC TECHNOLOGIST / X-RAY TECH

COMPANY OVERVIEW:

RADIOLOGIC TECHNOLOGIST / X-RAY TECH JOB DESCRIPTION:

We are looking for a multitasking superstar Radiologic Technologist/X-Ray Tech looking for growth in a fast-growing Orthopedic practice. You are professional, positive, upbeat, personable and compassionate while interacting with patients and a master of organization. You don’t let the small things sweat you and thrive under pressure in a dynamic environment while handling multiple priorities. You have a keen sense of detail and follow-through and are the epitome of stellar customer service. You greet patients and visitors alike, with a smile, and help facilitate the patient experience and overall clinical flow.

DUTIES & RESPONSIBILITIES:

Radiologic Technologist / X-Ray Tech responsibilities include, but are not limited to, the following:

Operating C-arm during surgeries and fluoroscopic procedures
X-Ray patients during clinic visits
Review schedule and reconcile acquisition of appropriate imaging for all patients
Successfully inputting appropriate billing codes within EHR

**The abovementioned is not an exhaustive list of all duties--new duties will be assigned as necessary**

EDUCATION REQUIRED:

High School Diploma/GED (minimum)

QUALIFICATIONS & SKILLS

Certified Radiologic Technologist
Reliable and have your own mode of transportation to take you to and from work
Ability and willingness to travel between offices on occasion is required (Orlando, Lakeland, Spring Hill, Tampa)
Technologically savvy and proficient in Outlook and Microsoft Suite applications
Eager, adaptable, flexible and a fast learner
Experience using electronic health records systems, preferably NextGen a plus
Typing speed of (45 WPM minimum)
Bilingual Preferred but not required

JOB TYPE:

Full-time
In-person
Remote work not available

BENEFITS:

Insurance Verification Specialist: Openings in Tampa

VERIFICATION SPECIALIST

COMPANY OVERVIEW:

VERIFICATION SPECIALIST JOB DESCRIPTION:

DUTIES & RESPONSIBILITIES:

Verification Specialist responsibilities include, but are not limited to, the following:

Verify insurance IN or OUT of Network utilizing several online payer portals.
Verification of benefits for new and established patients. Knowledge of referrals and authorization requirements.
Verify patient's insurance eligibility and obtain detailed benefits for in office surgical procedures.
Work closely with clinics to assist and build solid working relationships in a teamwork environment.
Confirm insurance are in-network if not, then contact patients to discuss and make alternate arrangements as necessary per policy guidelines.
Communicate with the patient on their benefit information.

EDUCATION:

High School Diploma or equivalent

QUALIFICATIONS & SKILLS:

1 Year experience in verifications of health insurance that consist of explaining copays, deductibles and co-insurance
Bilingual in English and Spanish preferred
Strong customer service experience in the healthcare field
Strong communication skills

JOB TYPE: