BioSpine Careers

Licensed medical professional to work in a fast growing minimally invasive spine surgery clinic. We are looking for a full time, enthusiastic person with exceptional customer service skills, great attention to detail, adaptability and amazing teamwork.

The main responsibility of this position will be overseeing patient care while assisting the surgeon with clinical care in an office setting as well as overseeing the pre and post operative process with patients.

Requires understanding of nursing needs in surgical and anesthesia disciplines. Must demonstrate teaching proficiency and clinical skills. Completing recalls for the week.

Duties

• Completing FMLA in a timely manner
• Prepping H&P Packets for the following week
• Completing MRI Auths in a timely manner
• Printing and distributing Fax Folder Daily
• Filtering tasks. Completing or reassigning as necessary
• MA on Call for urgent calls
• Returning patient calls in a timely manner
• Scanning
• Reviewing schedule for the following week
• Assisting within the office as needed
• Traveling to all other locations when needed
• Assisting in clinic as needed

About us

Our work environment includes:

• Modern office setting
• Safe work environment
• Growth opportunities
• On-the-job training

BioSpine Institute is looking for an enthusiastic and well-organized candidate to join our team as a Human Resources Assistant.

JOB SUMMARY: The Human Resource Assistant aids and facilitates the human Resources Processes at all business locations. This role acts as the liaison between the HR Department and employees, ensuring smooth communication and prompt resolution of requests and questions. This role provides administrative support to the human resource function as needed, including record-keeping, file maintenance and HRIS entry.

ESSENTIAL FUNCTIONS:

• Provides clerical support to the HR Manager. Assists with day-to-day operations of the HR functions and duties.
• Assists in some aspects of recruitment. Plans and conducts new employee orientation to foster positive attitude toward company goals.
• Performs follow-up interviews with new hires to ensure a positive experience.
• Compiles and updates employee records, including personnel transactions such as new hires, promotions, transfers, performance reviews, terminations, etc…
• Helps facilitate communication and record keeping of employee information to ensure all employees are extended an opportunity to take advantage of insurance and retirement benefits offered by the company.
• Responds to employee inquiries regarding policies, procedures, and programs.
• Coordinates the preparation of employee separation notices and related documentation. Conducts exit interviews to determine reasons behind separations.
• Coordinates HR projects (meetings, training, surveys, etc…)
• Assists in the planning and execution of employee events to boost morale and express appreciation.
• Assists in the preparation of a weekly payroll.

Required Skills and Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Working understanding of human resource principles, practices, and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

EDUCATION AND EXPERIENCE

• Bachelor's degree in human resources or related field and/or equivalent experience.
• At least two years related experience required.

PHYSICAL DEMANDS

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

JOB SUMMARY: This position will report to 2 internal departments. As a subpoena processor, you will assist the Professional Practice Manager in the handling of medical records requests that are received from law firms. As an Assistant Scheduler, you will work with the Senior Scheduler in setting up physician phone calls, physician depositions, and in the preparation of patient charts for use in depositions.

JOB SUMMARY: Surgical Concierge’s responsibilities are being the main point of contact for all surgical patients. Scheduler receives requests to schedule procedures from physician offices and schedules the procedure according to established guidelines. Surgical Concierges will also help assistant the patient throughout the whole process, including recovery.

JOB SUMMARY: This position is responsible for delivering excellent patient care, coordinating and ensuring a safe and compliant working environment, assisting in surgical procedures, ensuring accurate and complete patient charting, conducting pre and post-operative visits, and fostering a spirit of teamwork.

ESSENTIAL FUNCTIONS:

• Ensuring compliance with all health care regulations, including JCAHO, HIPAA and OSHA
• Performing nursing tasks, demonstrating clinical competency, including but not limited to: administer medications correctly, set up sterile field correctly, and performs equipment disinfection and sterilization correctly
• Completing all required documentation accurately, in a timely manner, and thoroughly in accordance with company standards
• Communicating effectively with team including physicians, Medical Assistants, Patient Coordinators and others daily clinical and surgical schedule and is able to anticipate appropriately
• Documenting clinical and surgical chart notes appropriately and accurately
• Ensuring the highest level of patient care and patient service is provided at all times
• Consistently following policies and procedures to ensure positive patient outcomes
• Increasing physicians' overall patient retention by providing the highest quality patient care and patient experience
• Assisting in all aspects of a clinical and surgical environment
• Remaining tactful, mature and able to get along with diverse personalities
• Completing other projects and / or duties and assume various responsibilities as determined by Clinical Director

Essential Skills and Abilities:

• Strong communication and interpersonal skills

REQUIRED COMPETENCIES

• Excellent judgment, dependability, and diligence
• Good interpersonal skills to work with different management levels
• Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional patient situations with tact, empathy and diplomacy
• Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect

EDUCATION AND EXPERIENCE

• Current Nurse license (RN, LVN or LPN) with a minimum of two years' Nursing experience
• ACLS Certificate required for all Nurses
• IV Certificate required for LVNs/LPNs in certain states only (i.e. CA, PA, NV)
• Experience working in a plastic surgery office is a big plus!
• Availability to work overtime as needed
• Availability to work weekends (Saturdays and/or Sundays) as needed
• High energy with a strong focus on patientcare and patient-experience
• Ability to function well both independently and as part of a team

PHYSICAL DEMANDS

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, employee is required to stand for the majority of the work shift. Must be able to adjust position quickly, walk frequently; sit occasionally; use hands to handle, or feel objects, tools, or controls frequently; reach with hands and arms; talk and hear and communicate with speech clarity including softly spoken words frequently; balance, stoop, kneel, and bend occasionally. This role requires using the telephone, computer and other related instruments or devices while communicating with patients, caregivers, physicians and staff

• Specific vision and hearing abilities required by this job include both vision and hearing acuity
• Standing and walking for periods of time
• Ability to lift up to 25 pounds

POSITION SUMMARY:

JOB SUMMARY:

A Registered Nurse is a professional who provides patient care based upon the nursing process; being effectively involved with maintaining the standard of care for assigned patients through assessment, planning, implementation and evaluation. The Registered Nurse shall oversee and guide employees that are under his/her supervision. The Registered Nurse actively supports and promotes the Centers Philosophy and mission statement. The Registered Nurse is under the direction of the Director of Nursing.

EDUCATION AND EXPERIENCE:

Graduate of an accredited school of nursing.

Basic computer knowledge

REQUIRED LICENSURE AND CERTIFICATION:

Has a current license to practice as a Registered Nurse in the State

Current BCLS certification

Current ACLS certification preferred or basic EKG or Arrhythmia identification certification

KNOWLEDGE, SKILLS AND ABILITIES:

Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients served in the Center. Must demonstrate the knowledge of the principle of growth and development of the life span and possess the ability to assess data reflective of the patients requirements relative to his/her age specific needs and to provide the care needed as described in the Centers policies and procedures.

Ability to read, analyze, and interpret common professional and technical journals, financial reports, and legal documents. Ability to respond to common injuries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors. Ability to read and communicate effectively in English. Additional languages preferred.

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of basic mathematics. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, medical notes, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variable.

Demonstrates the knowledge and skills in the nursing process.

Demonstrates the ability to utilize recognized channels of communication.

Demonstrates the ability to maintain good interpersonal relationships with patients, coworkers, and other health team members.

At the BioSpine Institute, our main goal is to improve the lives of our patients. We have had the privilege of doing just that thousands of times. We are 100% focused on conditions of the spine.

Every person on the medical staff and every piece of technology is exclusively dedicated to minimally invasive spine surgery.

The Scrub Tech performs technical responsibilities relative to assisting

Physicians with the instrumentation of surgical intervention. Monitors PAR levels of all surgical instruments and supplies. Cleans and sterilizes all surgical instruments. Participates in staff meetings and performance improvement activities. Works under the direction and supervision of a Registered Nurse.

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to read and communicate effectively in English. Additional languages preferred.
• Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients served in the Center. Must demonstrate the knowledge of the principle of growth and development of the life span and possess the ability to assess data reflective of the patient’s requirements relative to his/her age specific needs and to provide the care needed as described in the Center's policies and procedures.
• Knowledge of instruments and surgical techniques; instrument and needle counts; isolation techniques and terminal cleaning of surgical instruments and rooms.
• Demonstrates knowledge of specific technical surgical skills.
• Functions within the position description and within the scope of employee/patient relationship. Participates in opportunities of continuing education. Demonstrates the ability to utilize recognized channels of communication.
• Demonstrates the ability to maintain good interpersonal relationships with patients, coworkers, and other health team members.
• Visual and hearing senses must be adequate to communicate, read printout and other reports, distinguish colors, ability to focus and depth perception. Manual dexterity to handle, feel and manipulate supplies and equipment.

EDUCATION AND EXPERIENCE:

• High School graduate or equivalent
• Graduate of approved Operating Room Technical School with certification preferred, or one (1) year of on the job experience.

REQUIRED LICENSURE AND CERTIFICATION:

• No license required
• Current Basic Cardiac Life Support Certification

Job Summary:

The telephone operator staff are responsible for many tasks directly related to patient satisfaction. Receive inbound calls for appointment confirmation, appointment changes, appointment cancellations, records requests, prescription requests, and general office questions. Many patients view the Clinic either favorably or not based on interactions with the operator. It is imperative that the operator be familiar with medical office protocol.

Assigned Duties:

1. Answer telephone following Clinic standards.

2. Make, change or cancel appointments for established patients only

3. Review, on the E.H.R. system, and possibly task a message and/or route the call to the appropriate personnel.

Bi-Lingual Spanish (Preferred)

Hours: The office phones are turned on from 8:00am until 4:30pm.

Other Assignments: All employees are expected to perform other duties as assigned to help ensure that the office operates effectively. Some of these tasks may be on a periodic basis while others might be additional duties based on the needs of the office. Some specific tasks can include those listed below.

1. Manage the call back report
2. Provide help with scanning when needed.

Job Type: Full-time

Experience:

1. relevant: 1 year (Preferred)
2. Customer Service: 1 year (Required)
3. Medical Terminology: 1 year (Preferred)

This Job Is:

• Open to applicants who do not have a college diploma
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education

Job Type: Full-time

Salary: $17.00 to $18.00 /hour

Incentives:

• No nights or weekends
• Paid holidays

Patient Onboarding Specialist

At the BioSpine Institute, our main goal is to improve the lives of our patients. We have had the privilege of doing just that thousands of times. We are 100% focused on conditions of the spine. Every person on the medical staff and every piece of technology is exclusively dedicated to minimally invasive spine surgery.

BioSpine Institute is looking to expand the Patient Concierge Team by adding a new Patient Onboarding Specialist. This position is responsible for first impressions and the initial onboarding process for new patients.

Patient Onboarding Specialist responsibilities include, but are not limited to, the following:

• Answer incoming calls, online leads, and chat questions from prospective patients.
• Establish rapport with new patients and gain understanding of current patient condition.
• Communicate treatment services offered by the medical team.
• Accurately enter new patient information in the customer relations management and practice management system.
• Schedule initial appointments.
• Maintain HIPAA compliance by observing and protecting patient confidentiality.

The ideal candidate will possess the following:

• Compassionate and process-driven
• Team Player
• Professional demeanor
• High School diploma or equivalent
• 2-4 years of customer service experience in the hospitality and/or healthcare field
• Comfortable learning and using software platforms

Competitive hourly wage commensurate with experience

Opportunity to earn performance-based incentives

Paid Time Off

Paid Holidays

Additional Benefits

Job Type: Full-time

Salary: $17.00/hour - $18.00/hour

Incentives:

Performance bonus

No nights or weekends

Paid holidays